Big Brown Box are completely dedicated to your total satisfaction. We have 15 years experience of the Packaging industry, and have traded online since 2000. If you have any suggestions or comments that would help us to improve either our Web Site or our Service to you the customer, please email us at sales@bigbrownbox.co.uk. We look forward to receiving your feedback. Big Brown Box is a subsidiary of Boxes and Bubbles Ltd. Email: sales@bigbrownbox.co.uk Making a purchase could not be easier. Just browse our product range, click on any items that you wish to buy and put them into the Shopping Basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to deliver your order. We accept all major UK Credit cards including Visa , Mastercard and Switch . We do not charge for any item until it is ready to leave our warehouse. Your order will be processed and despatched by our parent company Boxes and Bubbles Ltd. We deliver anywhere in Mainland UK, apart from the Highlands and Islands of Scotland. Delivery is £5.99 "NEXT DAY " . Orders over £45 are delivered FREE. Bank holidays and weekends are not counted as delivery days unless you have specified a 'Saturday Upgrade' when ordering. Unfortunately, we cannot accept orders from outside the United kingdom. Any orders we receive before 4pm Monday to Friday will be despatched the same day via Interlink Express and delivered the NEXT DAY. Orders received after 4pm or during the weekend will be despatched during the next available working day (Monday - Friday). If you require a Saturday delivery, you must tick ONE of the Saturday upgrade boxes as you place your order. (Bank Holidays & weekends are not counted as delivery days unless you have specified the Saturday option) All prices shown in our online shop are inclusive of VAT. At the checkout stage you are taken to the secure server. It will automatically encrypt your card details using UK Bank approved levels of data encryption. Your payment will be processed by Protx. If you need to reach us, please email us at sales@bigbrownbox.co.uk we will email you back as soon as possible. Alternatively, if you have any sales queries you can call our orderline on 0845 226 6915 between 9am - 4pm, Monday - Friday. Big Brown Box never discloses buyers' information to third parties. Cookies are only used on this shopping site to keep track of the contents of your shopping basket when you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. We will only reveal your details to our carriers and we will not send you any junk email in the future. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose address information to third-parties for goods delivery purposes. [moving boxes uk home page]